Useful answers before you begin

Frequently asked questions

The scope, limitations and practical details of Prestige planning—plainly explained.

Do I need to have purchased park tickets?+

Not necessarily. The questionnaire records what is confirmed and what is still being considered. Your final plan must match the tickets you eventually purchase.

Are paid queue products included?+

A plan will state its assumptions. Personalised planning can account for eligible hotel benefits, Express Pass and the paid queue products you choose, but availability and rules must be checked before travel.

How is my itinerary delivered?+

As a designed PDF suitable for phone viewing and printing. The personalised service scope will confirm page range, delivery date and revision window before payment.

Will every live detail stay current?+

No static itinerary can guarantee changing hours, closures, showtimes, queue systems or weather. Every plan identifies the details to refresh using official operator information.

Can you plan around accessibility requirements?+

Yes. We ask what accommodations the itinerary should make—such as seating, shade, reduced walking, sensory breaks, stroller or wheelchair use—without requesting a diagnosis. Operator access policies must still be checked directly.

What happens if I change my dates or hotel?+

Minor corrections can fit the stated revision window. A material change to dates, tickets, park mix, accommodation or group may require a revised scope and fee.

Can I get a refund?+

Digital products and personalised services have different cancellation considerations. The final refund and cancellation terms will be displayed and accepted before payment.

Are you affiliated with the parks?+

No. Prestige Orlando Planning is an independent planning business and is not affiliated with or endorsed by any park operator.

Can you book tickets or dining for me?+

The initial service provides planning and itinerary documents, not travel-agent booking. Follow official channels and authorised sellers for tickets and reservations.

How will marketing consent work?+

Marketing is always a separate, optional and unticked choice. Consent records will be retained and every marketing email will include an easy unsubscribe route.